Rainmaker Careers

At Rainmaker, we attract and retain bright, personable, energetic industry and technical experts to fill each position. We also foster a corporate culture which encourages decision making, problem solving, and leadership in an enjoyable environment. We support flextime and telecommuting, require occasional travel, and offer excellent benefits including medical, dental and 401(k) matching.  Did you know Rainmaker was voted one of Hotel Tech Report’s Top Places to Work in Hotel Tech for 2018? Learn more!

To see our open positions and apply, please visit our Career Center by clicking here.

Open Positions

Senior BI Developer
JOB DESCRIPTION
 

Job Purpose:

The Alpharetta-based developer will mainly work on revintel,  Cendyn’s  Business Intelligence solution.   Our ideal candidate will possess strong problem-solving skills which will allow them to design creative solutions to complex business problems.

Responsibilities:

  • Quickly develop business and technical knowledge of the hospitality industry Property Management Systems (PMS) supported by Rainmaker
  • Conduct root cause analysis and provide actionable solutions using sound judgment
  • Ability to build solutions with limited documentation of the customer systems
  • Innovate and implement new ideas without disrupting product delivery
  • Implement development best practices and participate in code reviews
  • Review existing architecture and recommend near and long-term architecture vision
  • Follow internal development processes and documentation requirements
  • Assist as required with the implementing new customers and supporting existing ones
  • Participate in and contribute to support and product development meetings

 Requirements:

  • Bachelor’s degree in Computer Science, Information Systems, or related field is preferred
  • 5+ years’ experience with SSIS/SSRS
  • 5+ years’ experience with SQL scripting in an MS-SQL environment
  • Experience working with large and/or complex data sets in SQL Server
  • Experience with C#/.NET is preferred
  • Experience with ASP.NET is a plus
  • Experience with PowerBI is a plus
  • Experience with Agile development techniques, JIRA and/or other similar project/dev management tools is a plus
  • Prior experience with hotel tech stacks including, but not limited to, Revenue Management Systems, Property Management Systems, or BI products a huge plus

 What we offer:

  • Start-up culture with opportunity to make an impact in your role and our team immediately
  • Compensation package corresponding to the value you bring to our team
  • Excellent on-the-job learning opportunity to grow your skills
  • Support of a diverse and international team to reach your goals
  • We are unable to provide relocation assistance for this role – local candidates highly preferred
  • We are unable to provide employment sponsorship for this role – unrestricted work authorization required

Company Description:

The Rainmaker Group, a Cendyn company, is the premier provider of revenue and profit optimization solutions to the hospitality industry. Founded in 1998, Rainmaker’s intelligent profit platform helps hotels, resorts and casinos optimize revenue, drive increased profitability, save valuable time & outperform competitors. As part of Cendyn, Rainmaker offers a complete set of software services for the industry, aligning marketing, sales and revenue teams to optimize their strategies and drive performance and loyalty across their business units. 

 EEO Statement:

Cendyn provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Cendyn complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Cendyn expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Cendyn’s employees to perform their job duties may result in discipline up to and including discharge.

Click to apply!

Associate Technical Consultant
JOB DESCRIPTION
 

Job Purpose:

The Associate Technical Consultant provides entry-level business and technical thought leadership and support. This Atlanta-based position is accountable for configuring, training and supporting new customers using Rainmaker revenue management software.

Responsibilities:

  • Develop deep business and technical knowledge of Rainmaker’s pricing and revenue optimization solutions
  • Quick to learn, act,  and is able to diagnose issues (using SQL primarily) to communicate effectively to both internal and external.
  • Conduct root cause analysis and provide actionable and high-value solutions to reported incidents with a combination of data analytics, business acumen, technical expertise, product features, and sound judgment
  • Distill and simplify complex topics and communicate in a coherent manner with a consultative approach including providing customer training on the Rainmaker solutions
  • Driven to achieve with minimal supervision in a very dynamic and timeline-sensitive work environment
  • Provide input and feedback, from a business user’s perspective to the Rainmaker Product group, on solution features and functionality

 Requirements:

  • A Bachelor’s Degree or equivalent experience required.
  • Microsoft SQL RDBMS, Advanced SQL, data importing/exporting/manipulation
  • Microsoft Windows Operating system, web services, file management, Remote Desktop
  • Prior experience with operations and/or pricing/revenue management solutions is preferred
  • Prior experience with Property Management Systems or BI reporting platform preferred

 What we offer:

  • Start-up culture with opportunity to make an impact in your role and our team immediately
  • Compensation package corresponding to the value you bring to our team
  • Excellent on-the-job learning opportunity to grow your skills
  • Support of a diverse and international team to reach your goals
  • We are unable to provide relocation assistance for this role – local candidates highly preferred
  • We are unable to provide employment sponsorship for this role – unrestricted work authorization required

Company Description:

The Rainmaker Group, a Cendyn company, is the premier provider of revenue and profit optimization solutions to the hospitality industry. Founded in 1998, Rainmaker’s intelligent profit platform helps hotels, resorts and casinos optimize revenue, drive increased profitability, save valuable time & outperform competitors. As part of Cendyn, Rainmaker offers a complete set of software services for the industry, aligning marketing, sales and revenue teams to optimize their strategies and drive performance and loyalty across their business units. 

 EEO Statement:

Cendyn provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Cendyn complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Cendyn expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Cendyn’s employees to perform their job duties may result in discipline up to and including discharge.

Click to apply!

Business Consultant
JOB DESCRIPTION
 

Job Purpose:

The Rainmaker/Cendyn Business Consultant (BC) works with the hotel’s revenue management team during the implementation of Rainmaker solutions.  The BC meets with the hotel and casino teams to understand the current revenue management culture at the customer site.  Current business processes are evaluated against industry best practices, and as warranted the BC recommends changes in order to maximize the benefits from using the Rainmaker solutions. The Business Consultant also provides hands on education and training to the customer on the Rainmaker solutions.  At least four (4) years of previous hands on experience as a Revenue Manager at a hotel, resort or casino hotel is required.

Responsibilities:

  • Become a trusted advisor to and Revenue Management champion for assigned customers
  • Represent the business interests of Cendyn and the customer during the implementation of the Cendyn pricing and revenue management solutions at the customer’s property(ies). This includes assessing current pricing and revenue management-related business practices and policies and recommending “best practices” and ensuring they are being prioritized and implemented in a timely manner
  • Identify key components needed for the project, and work with the Technical Consultant and Project Manager to provide accurate recommendations for property setup
  • Coordinate and conduct the training of the Revenue Management department on the configuration, use and application of the Cendyn solutions and to perform refresher training as needed
  • Periodically measure revenue performance and report to the customer’s Senior Management on revenue gains and remaining opportunities/issues
  • Act as the business practice subject matter expert (SME) in support of sales of Cendyn solutions including participation on conference calls and onsite visits to prospects

Requirements:

  • BA or BS required
  • Knowledge of multiple PMS system’s is preferred (e.g. LMS, Opera, Maestro, SMS).
  • Proven ability to troubleshoot and think analytically. Performing analysis as needed.
  • Demonstrated success in relationship management
  • Prior leadership and hands-on experience as a Revenue Manager using revenue management systems within the hospitality industry (minimum 4+ years’ experience)
  • Revenue Management experience in Luxury, Upper Upscale, and Casino Resorts a plus
  • Excellent communication skills, both written and verbal 
  • Must be an individual who thinks strategically and sees the larger opportunity, without losing sight of the details
  • Demonstrated ability to meet commitments, build consensus, negotiate resolutions and garner respect from other team members
  • Demonstrated proactive approach to tackling problems
  • Ability to manage multiple priorities, projects and deadlines under pressure, work with limited direction and documentation, and thrive under uncertainty
  • Ability to travel frequently is required (average 50%)

 

 What we offer:

  • Start-up culture with opportunity to make an impact in your role and our team immediately
  • Compensation package corresponding to the value you bring to our team
  • Excellent on-the-job learning opportunity to grow your skills
  • Support of a diverse and international team to reach your goals
  • We are unable to provide relocation assistance for this role 
  • We are unable to provide employment sponsorship for this role now or in the future – unrestricted work authorization required

Company Description:

The Rainmaker Group, a Cendyn company, is the premier provider of revenue and profit optimization solutions to the hospitality industry. Founded in 1998, Rainmaker’s intelligent profit platform helps hotels, resorts and casinos optimize revenue, drive increased profitability, save valuable time & outperform competitors. As part of Cendyn, Rainmaker offers a complete set of software services for the industry, aligning marketing, sales and revenue teams to optimize their strategies and drive performance and loyalty across their business units. 

 EEO Statement:

Cendyn provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Cendyn complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Cendyn expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Cendyn’s employees to perform their job duties may result in discipline up to and including discharge.

Click to apply!

Focused & Fun

At Rainmaker, it’s all about balance. We love what we do, and we love to spend time with colleagues, friends, and family.

Creativity is best fueled when you allow yourself time to take it all in and have a blast!

We can’t include all of our favorite moments, but here are a few.

Giving Back is Important

We owe our communities for making us the success that we are. We demonstrate our gratitude by partnering with local and national organizations, by donating our time and resources as a group. We have a great time working hard and giving back!